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I cannot log time on a date

WiseCost blocks a time entry when the date is in the future and future-dated entries are off, or when it falls outside the contract's period of performance.

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WiseCost stops a time entry on a date for two reasons: the date is in the future and your company does not allow future-dated entries, or the date is outside the period of performance of the contract you chose. Pick a valid date or a different contract, or ask your admin to change the setting.

The date is in the future

With Future-dated time activities on, you can log up to 7 days ahead. With it off, you can log only today and past dates. Both compliance presets turn it off, because time should be recorded when the work is done.

  • If you are logging work: wait until the day arrives. Work must be recorded when it is done.
  • If you are taking time off: planned PTO and leave can be recorded ahead of time, up to 12 months out, even with the setting off. Choose your time off account and click Request time off. See Requesting time off. If you do not have one, ask your admin to set up time off.
  • If you are the admin: the switch is in Company Setup → Company settings → Compliance, in the Time entry card. See Compliance presets and settings.

The date is outside the period of performance

Each Class or Project can have a start date and an end date. Time cannot be logged to it outside that range.

  • If you are logging time: check that you chose the right contract for that date. If the contract is right and the date is too, tell your admin.
  • If you are the admin: check the Period column of the contract in Company Setup → Classes or Company Setup → Projects. If the contract or award was extended, update its end date. See Contract budgets and period of performance.

The timesheet is not editable

If the whole period is closed to you, look at the status of your timesheet. A Pending, Approved or Locked timesheet cannot be edited. Withdraw it if it is Pending, or ask your approver to reopen it.